We will accept most returned goods within 7 days of the date of receipt. In exchange for the returned goods we can offer you a 6 month store credit or an immediate exchange of goods. You will be liable for all associated delivery fees (unless we've made a mistake on your order). We will only accept goods that are unopened and in their original packaging (except for the outside box). We reserve the right to charge an administration fee.
If you have purchased the goods on sale, we can not offer an exchange or credit. Nor can we accept goods that have been returned after your wedding date or items that have been personalised.
If the goods are damaged in transit then please get in touch with us within 3 days of receipt. Your Wedding Bomboniere can not be held responsible for any missing or damaged goods. However, we will assist you in lodging a claim with the courier company.
Please get in touch with us to arrange a credit note or exchange, do not simply return the goods back to us without this initial contact. Please let us know your name, order details and reason for return.
If you would like to arrange a return of goods, please contact us.
